Database Coordinator

JOB TITLE: DATABASE COORDINATOR

JOB STATEMENT:
Under the general supervision of the COO, this position will be responsible for, but not limited to: entering, maintaining, and updating membership information in the database. In addition to the creation and modification of database reports, providing excellent customer service to members who call regarding their membership and dues payments and for billing members their dues, advertising and sponsorships.

ESSENTIAL JOB FUNCTIONS/OBJECTIVES:

• Enters membership data into database
• Evaluates database performance, audits for errors, justifies improvement and suggests policies related to maintaining best practices in data entry and general data integrity
• Processes data and billing changes as directed
• Handles phone calls and emails from members regarding payments and billing
• Properly applies daily revenue received from members
• Prepares all monthly member invoices and prints statements for mailing
• Produce various invoices requested by other departments throughout the month in a timely and accurate manner
• Provides customer service to members and staff regarding member accounts
• Soft collections, payment reminder calls
• Train staff on proper use of the database and send release updates
• Other duties as assigned

JOB SPECIFICATIONS

• Proficient in Excel, Word, and database experience
• Accounting background
• Basic knowledge of Crystal Reports, SQL, HTML, and various other Web developments
• Database certification, helpful
• Quick learner, detail oriented, with ability to multi-task
• Strong verbal and written communication skills
• Strong problem solving skills
• Must be willing to work in a team environment, and crossover between departments
• Ability to work under pressure, meet specific deadlines in a fast-paced environment

Submit resumes to ddamron@lvchamber.com.