2019 Customer Service Excellence Celebration – Dec. 3, 2019
The Las Vegas Metro Chamber of Commerce and the Las Vegas Convention and Visitors Authority hosted the annual Customer Service Excellence Celebration – a culmination of a full year’s worth of amazing recipients and it was their time to shine! The 2019 CSE Person of the Year award recipient is Adriana Perez of Suncoast Casino. Perez received this prestigious award after we received a letter from her supervisor detailing a unique event that took place during Adriana’s shift earlier this year. Click here to learn more!
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Featured President's Club Members
Chet Opheikens
R & O Construction Inc
VP of Business Development
Chet Opheikens has been employed by R&O Construction for 23 years. Chet is VP of Business Development for R&O’s Las Vegas Regional Office. Chet builds and nurtures client relationships that generate qualified construction leads and manages the pre-construction services team. Chet is involved in many local organizations such as NAIOP, ICSC, NPFMA, LVMCC, Nellis AFB Honorary Commander and currently sits as Chairman of the Board of the Henderson Development Association.
Gina Bongiovi
Bongiovi Law Firm
Principal
Gina Bongiovi is Manging Partner of Bongiovi Law Firm. In 2005, she started a marketing company, and in need of legal advice, couldn’t find a lawyer that was willing to help a startup like hers. As a result, she decided to dedicate her practice to serving startups and small businesses. She has received several honors to include Woman of Distinction by NAWBO, a Rising Star of Business by LV Business Press, a Legal Elite for 7 years running, recipient of the International Women’s Forum Carolyn Sparks Founder’s Award, and Alumna of the Year by the UNLV MBA program and the Lee Business School. Bongiovi was Chair of the Board of Trustees for the Vegas Chamber in 2021.
Jeff Lund
Meow Wolf
General Manager
Jeff Lund, Meow Wolf Omega Mart’s General Manager, brings decades of events and live entertainment experience to what Fast Company calls the “...punk-rock Island of Misfit Toys.” Lund’s forward-thinking leadership led him to hone his F&B, ticketing/operations skills at several Cirque du Soleil productions. Lund then managed innovator Spiegelword’s troop of high-functioning degenerates and iconoclasts, and was Tour Manager for Netflix’ “The Stranger Things: Experience.” Now this energetic humanoid brings high revenue show experience to one of Vegas’ most talked about immersive art experiences, introducing new VIP/souvenir tickets, enhanced guest experience and AREA15 and other attraction collabs.
Stefan Gastager
Hofbrauhaus Las Vegas
President
Stefan Gastager President, Hofbrauhaus Las Vegas Stefan Gastager visited Las Vegas in 2000 and decided to introduce high-quality Bavarian food, premium beer and coziness – “Gemütlichkeit” – to the country at a location that would appeal to tourists and locals. Partners Klaus Gastager, Franz Krondorfer and Anton Sinzger spent three years making Hofbrauhaus Las Vegas a reality. They have created an authentic replica of the Munich Hofbrauhaus that was originally commissioned in 1589 by King William V.
