Customer Service Excellence Quarter 4 Event – Oct. 18, 2019
For the fourth quarter Customer Service Excellence event, we took to the race track at Las Vegas Mini Gran Prix! Congratulations to all of the honorees, and the 5 Star Award winner, Keith Camden, from The Orleans Hotel and Casino!
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Featured President's Club Members
Rich O’Brien
Xpodigital Las Vegas
Vice President of Business Development
Rich O’Brien began his career in hospitality in 2010 and has worked with global brands such as Tourico Holidays and IHG’s Holiday Inn Club Vacations. In 2019, O’Brien joined Xpodigital to lead their Business Development team. Xpodigital provides full-service convention internet and digital signage services for over 200 of the largest convention venues across the United States of America.
Nine (IX) Kemppainen
SISU Enlightened Protection
CEO
Nine (IX) Kemppainen is a modern day Samurai. He has served as a military officer, Secret Service Agent, and Staff Officer at the Central Intelligence Agency. He has overseen security and intelligence for the National Park Service (where he was entrusted with the protection of America's most treasured monuments and icons), and most recently built a security program from scratch for Elon Musk's company SpaceX. He has protected "king" and country and high-profile individuals including Musk and Tony Robbins. Complimenting his professional experience, he has studied security at Georgetown, Cambridge, and Harvard.
Vikas Khorana
Ntooitive Digital
President, CTO, & Co-founder
As president, CTO and co-founder, Vikas Khorana oversees all Ntooitive Digital technology implementations, including onboarding, integration, and development. Vikas architects proprietary solutions that incorporate AI and ML to deliver cutting-edge business intelligence to clients and partners. Before co-founding Ntooitive, a marketing technology company and two-time Inc. 5000 honoree, he held a variety of senior engineering positions with Stephens Media in Las Vegas. Vikas was recently invited into the Forbes Technology Council to share his key knowledge and experience. He has been featured in industry trade publications such as MarTech Series, MediaPost, Inc., TechTarget, and SUCCESS.
Eddie Burkhart
Friday Health Plans
Director of Sales
Eddie Burkhart is Director of Sales, Nevada for Friday Health Plans. Active in the health insurance industry for more than 27 years, he joined Friday Health Plans in mid-2020 in preparation for the company’s launch to Nevada. Burkhart represents Friday Health Plans throughout Nevada for its individual and family health plans, both on and off the healthcare marketplace, as well as Friday’s small group plans. Their focus is on entrepreneurs, gig workers, contractors, freelancers, service industry workers, early retirees and small business owners – people who make their own decisions about health insurance.”
